Refund & Return Policy

At Atlimaman, we want you to be happy with your purchase. If you are not completely satisfied with your order, please review the return and refund conditions below.

Returns

We accept eligible returns within 14 days of delivery.

To be eligible for a return, the item must:

• Be unused and unworn.

• Be in its original condition.

• Have the original tags and packaging attached, where applicable.

• Not show signs of washing, damage, stains, odors, or alteration.

• Be accompanied by your order number or proof of purchase.

Certain products may not be eligible for return for hygiene, safety, or other applicable reasons.

Items That Cannot Be Returned

For health and hygiene reasons, certain items may be non-returnable, including but not limited to:

• Undergarments or intimate products.

• Items marked as final sale.

• Gift cards.

• Personalized or customized products.

• Products that have been used, washed, damaged, or altered by the customer.

How to Request a Return

To request a return, please contact us at [Customer Service Email] within 14 days of receiving your order.

Please include:

• Your full name.

• Order number.

• Item(s) you would like to return.

• Reason for the return.

• Photos of the item when necessary.

Our customer service team will review your request and provide return instructions if your request is approved.

Please do not send items back without receiving return instructions from us first.

Return Shipping

Unless the item received is defective, damaged, incorrect, or significantly different from what was ordered, the customer may be responsible for return shipping costs.

If the return is due to an error on our part or an eligible defective/damaged item, we will review the situation and provide an appropriate solution.

Refunds

Once your returned item has been received and inspected, we will notify you of the outcome.

If your return is approved, your refund will be processed to your original payment method.

Please allow additional time for your bank or payment provider to process and display the refund in your account.

Original shipping charges may not be refundable unless the return is due to an error on our part or otherwise required by applicable law.

Exchanges

If you need a different size, color, or item, please contact us before returning your order. Exchanges are subject to product availability.

If the requested replacement is unavailable, we may offer a refund or another suitable solution.

Damaged or Incorrect Items

If you receive an item that is damaged, defective, or different from what you ordered, please contact us as soon as possible.

Please provide your order number and clear photographs of the item and packaging so that we can investigate and assist you.

Late or Missing Refunds

If you have been notified that your refund has been issued but it has not appeared in your account, first check with your bank or payment provider.

If you still have not received your refund after the applicable processing period, please contact us at [Customer Service Email].

Contact Us

For questions about returns or refunds, please contact:

Email: atlimacorp@gmail.com
Website: Atlimaman.com

We appreciate your business and will always do our best to provide a fair and helpful solution.